1. Introduction
This Privacy Policy explains how FunHallAustralia handles personal information when you visit
FunHallAustralia.com, submit an enquiry, join the mailing list, use website preferences or
interact with venue-related information.
We aim to collect only information that is reasonably connected with operating the website,
responding to visitors, providing requested communications and supporting the safe operation
of our entertainment and hospitality services. This policy should be read together with our
Cookie Policy and Terms & Conditions.
2. About FunHallAustralia
FunHallAustralia is an Australian entertainment and hospitality brand with information about
social spaces, venue experiences, events, membership and dedicated adult gaming areas at
participating locations.
The website is primarily an information and enquiry service. It does not provide online
wagering, gambling wallets, deposits, withdrawals or real-money playable gaming machines
through the website.
3. Information We Collect
The information we collect depends on how you use the website. It can include information you
actively provide to us, technical information created when your browser connects to the site
and preference information stored on your device.
We may also receive information generated when you interact with forms, navigation, consent
controls and other website functions. We do not ask visitors to provide payment-card details
or gambling account credentials through this website.
4. Information You Provide
When you contact us, the information you provide can include your name, email address,
telephone number, preferred venue and the contents of your message. If you subscribe to
venue news, we may collect your email address and your communication preferences.
Please avoid including unnecessary sensitive information in free-text enquiry fields.
Information submitted through a form should be relevant to the question or service you are
requesting.
5. Technical and Usage Data
Technical and usage information can include browser type, device category, operating system,
referring page, pages viewed, approximate access time, interaction events, error information
and general diagnostic data.
Where analytics technologies are enabled with the required consent, aggregated usage
information can help us understand which sections are useful, identify performance issues
and improve navigation and accessibility.
6. Cookies and Local Storage
FunHallAustralia uses browser storage for essential website functions, including recording
age-gate status and cookie choices. The website stores age verification under
funHallAustraliaAgeVerified and cookie settings under
funHallAustraliaCookiePreferences.
Optional analytics, preference and marketing technologies are controlled through the cookie
panel. You can change your choices at any time from the Cookie Policy page.
7. How We Use Personal Information
We use personal information to answer enquiries, manage requested communications, provide
website functionality, maintain security, investigate technical problems, understand website
performance and administer venue-related interactions.
Information can also be used to maintain records, prevent misuse, comply with applicable
obligations and protect the rights, safety and legitimate interests of visitors, the
business and service providers.
8. Marketing Communications
If you choose to receive marketing communications, we may send occasional venue news, event
information and hospitality offers. Marketing communications are separate from essential
service messages connected with an enquiry you have made.
You can unsubscribe from marketing communications using the unsubscribe method included in
the message or by contacting us. An unsubscribe request does not prevent us from responding
to an active enquiry or sending communications that are necessary for a service you
requested.
9. Service Providers
We may use service providers for hosting, email delivery, website maintenance, analytics,
security, mapping and other operational services. These providers may process limited
information where necessary to perform their services.
We seek to limit access to information to what is reasonably required for the relevant task.
Third-party services remain subject to their own security practices, privacy policies and
contractual arrangements.
10. Data Retention
We retain personal information for as long as it is reasonably needed for the purpose for
which it was collected, including responding to enquiries, maintaining business records,
resolving disputes, protecting security and meeting applicable record-keeping obligations.
Retention periods can differ according to the type of information. Information that is no
longer required can be deleted, de-identified or otherwise removed from active use in
accordance with normal information-management practices.
11. Security
We use reasonable administrative, technical and organisational measures designed to protect
information against unauthorised access, disclosure, alteration, misuse or loss.
No website, internet connection or storage system can be guaranteed to be completely secure.
Visitors should also take reasonable steps to protect their own devices, email accounts and
browser sessions.
12. Privacy Rights
You may contact us to ask about personal information we hold about you, request correction of
information that is inaccurate, update communication preferences or raise a privacy concern.
We may need enough information to confirm your identity and locate the relevant records
before completing a request. Some information may need to be retained where required for
legal, security or record-keeping reasons.
13. Third-Party Links
The website can contain links to mapping services, social networks and other external
websites. Following an external link means you are interacting with a service operated by
another organisation.
FunHallAustralia does not control the privacy, security or content practices of third-party
websites. Review the privacy information provided by those services before submitting
personal information to them.
14. Users Under 18
Gaming-related sections of FunHallAustralia are intended for adults aged 18 and over. The age
gate helps limit access to content concerning adult gaming facilities.
We do not use this website to encourage minors to participate in gambling. If you believe a
person under 18 has submitted personal information through the website, contact us so the
matter can be reviewed.
15. Changes to This Policy
We may update this Privacy Policy to reflect changes to website features, business practices,
technologies or applicable requirements. The current version will be published on this page.
Where a change materially affects how information is handled, we may provide an additional
notice through the website or another appropriate communication method.
16. Contact
For privacy questions, access or correction requests, or concerns about how information is
handled, contact FunHallAustralia at [email protected] or use the
contact form on the website.
Last updated: 26 September 2026.